Delete account

How to delete your Tulpar GO account and the data linked to it.

Draft. This text must be reviewed by a lawyer before publication.

In the app

Open Tulpar GO and sign in.
Open your profile.
Choose “Delete account” and confirm.

Without the app

Email info@tulpargo.kz with the subject “Delete account” and include the phone number your account is registered to. We may ask you to confirm the account is yours.

What is deleted

Your profile (name, phone number, photo), saved addresses, chat messages and location data.

What may be kept longer

Records of completed orders and payments, where the law requires it, for [PERIOD], after which they are deleted.

Timeframe